FREQUENTLY ASKED QUESTIONS
Accounts & Billing
WHEN WILL MY CREDIT CARD BE CHARGED?
Your card will be charged once checkout is complete. Changes made after that time can be requested by contacting Customer Care at support@farmergrade.com and we will do our best to accommodate all requests.
IS MY CREDIT CARD SECURE?
Yes. We use the same secure, 256-bit encrypted payment gateway trusted by Kickstarter, Lyft, and more. They store your credit card information and are fully PCI-compliant.
I AM NOT HAPPY WITH ALL OR PART OF MY ORDER. WHAT SHOULD I DO?
We value our customers and their satisfaction is our top priority. If you have any questions or concerns, please do not hesitate to contact us at: support@farmergrade.com and we will get back to you as soon as possible.
WHAT PAYMENT OPTIONS DO YOU OFFER?
We offer a number of ways to pay: Apple Pay, Paypal, Shop Pay, Google Pay, Meta Pay, Visa, Mastercard, American Express, Discover & Diners Club.
